About us

The Car Craft Group was created by a handful of entrepreneurial repairers in 1987, who saw the value of joining together to create a network of independent professional repairers, this idea has seen the group grow from it origins in Western Australia to a national network of over 110 repairers.

In addition, and equally important to this was their desire to raise industry standards of repair, presentation, business practices and importantly customer service.

The group is unique in that it was, and still is, owned and driven by its members. Its success is a result of the active involvement of the Board of Directors who are elected by the membership each year. A General Manager and a business development manager look after the day to day operations the various states across the country, with our head office based in Perth.

The development of a national network of repairers has been the aim for some time and since 2011 the Car Craft brand has been actively promoted through participation at industry expos, sponsorship of national events, news articles and press releases

There are now Car Craft Accident Repair Centres in Western Australia, Queensland, NSW, ACT, NT, Victoria and South Australia providing consumers with quality workmanship, excellent customer service and professional business systems. Top Panel Beaters Offering Smash Repairs, Bumper Repairs, Car Body Repairs, autobody repair, refinishing, spray painting and much more.

Quality is defined as a “measure of excellence” or a “state of being free from defects, deficiencies and significant variations”. It is brought about by a strict and consistent commitment to certain standards that achieve uniformity of a product or process in order to satisfy customer or user requirements.

Being in a car accident is a traumatic experience. The last thing you need to worry about is that your vehicle may not be repaired correctly. Car Craft is dedicated to ensuring that all vehicles at member repair facilities are repaired using only genuine Original Equipment Manufacturer (OEM) parts * are subject to the direction of the client insurance company and to manufacturers’ specifications. We are also dedicated to ensuring that technicians employed at Car Craft shops are trained to the highest industry standards, all Car Craft Accident Repair Centres actively participate in I-CAR industry training.

• The use of OEM parts* is important because they have been designed and engineered to provide the highest level of quality. They are also designed to work harmoniously together in complex motor vehicle systems such as “crash energy dispersal” systems which disperse the energy created as a result of the crash away from the point of impact, then systematically shuts down according to the amount of crash energy produced. Imitation and aftermarket parts may not meet the stringent testing and quality standards that OEM parts* are required to meet.
• One minor change can have a significant impact on how a part functions in an integrated system. You need to be confident that the technicians charged with the task of repairing your vehicle are fully trained and competent in your vehicles operating system to carry out the repairs
• . (Click here to see what difference 7/100ths of a second can make).
  Not all body shops are created equal. At Car Craft, you can experience peace of mind knowing that your pride and joy will be repaired to manufacturers’ specifications using only genuine parts *..

* OEM Parts are subject to the direction of the client insurance company