The way we go about our daily tasks is now completely different than it was in early 2020 when we did not know what COVID-19 was and what it would eventually mean to our lives and how we now have to change the way we do everything.
As we have seen over the last 18 months the word lockdown is now part of everything we do or need to consider, and for Car Craft Accident Repair Centres we have had to adapt along with our customers.
When choosing a repairer make sure you ask them if they take precautions in how they now operate their business, ask if you can get an estimate on line like Car Craft does through our eSmash website, can they do contactless estimates, this is where you can remain in your vehicle while a damage assessment is done, the estimator will guide your through what he needs in terms of information of access to obtain vehicle information.
Many insurance assessors can now assess your damage remotely on line and then liaise with your chosen repairer, ask your insurer as to their policy for covid, once this process is complete your repairer will commence the process of booking your vehicle in at a suitable date.
Now the booking day has arrived and you need to hand over your vehicle to the repairer, check that your repairer carry’s out a sanitation process, this may be as simple as using specific cleaning products designed to sanitize your vehicles interior and touch points, make sure the repairer uses a quality seat cover and floor mats, some repairers will even have plastic lunch bag to drop your keys into to further reduce any contact for your piece of mind.
Your repairer will clean your vehicle before handover after the repairs are complete, included in this process is a further wipe down with sanitized cleaning products, and then when you’ve completed discussing the repair with your repairer you can be comfortable in the knowledge that all required steps are taken to minimise any contact.
In most states governments have different policies at any given time so make sure you follow any directions on you local regions health department website to make sure you are following any guidelines, including the need to wear masks and using the required QR codes that should be on display.