Dispute Resolution

While every Car Craft Member strives to ensure we deliver you vehicle back to you on time and to your satisfaction, we know that sometimes things don’t always go the way they should.

If you have a problem with a member over a repair to your vehicle and are unable to resolve the matter with the individual business, we can help.

Car Craft provides a formal Dispute Resolution Process to assist should things go wrong. Refer to the Contact Us page for the relevant State head office to contact for details.