Finding a smash repairer you can trust is easier said than done, if you’ve never had the unfortunate experience of having a car accident, finding a trusted smash repairer can be daunting, where do you start looking? Who do you ask?
The first question you need to ask yourself is, do you use a smash repairer close to home or work? Then once you’ve decided on the location it is time to start the process of finding a smash repairer you feel comfortable with and a smash repairer who cares and can provide you guidance on what to do and when.
It is cliché I know but ‘ask Google’ is now a common terminology for today’s world, at Car Craft we do the same when we are approached by smash repairers looking to join our group, we look at the reviews and what the customer experience was, we also look at the website and take a good look at the business to ensure the cover matches the story, and is it an independently family owned business?
Does the smash repairer have any factory approvals, have they achieved any industry awards, do they train their staff in the latest training and repair methods to ensure your vehicle is returned to its pre-accident condition and do they have a clear warranty policy, and can you call them and ask any questions.
Does the smash repairer fix to a price or to a standard?
And finally, are they part of a network of like minded repairers who strive to always be the best?
